Turning Client Intake Calls Into Marketing Insights
Law firms need a strategic approach to data collection that distinguishes between first-time prospects, current clients, and returning cases to glean high-value marketing and operational insights.
Law firms need a strategic approach to data collection that distinguishes between first-time prospects, current clients, and returning cases to glean high-value marketing and operational insights.
In a landscape where many firms still treat intake as an afterthought, there’s enormous upside for firms willing to prioritize it.
New executive research from Ari Kaplan explores how law firm leaders are responding to changing client expectations, evolving economics, talent transformation, and AI governance.
How making one simple change to their website, and no additional marketing spend drove 4x the number of qualified leads through their law firm’s website.
How good are you at selling your legal services?
By introducing a whole new world of integrated search capabilities, InfoTrack has changed the company research game.
Here is how one lawyer did it.
The company is emphasizing ‘white glove service’ in the AI era. Here’s what the initiative is delivering for clients.
It's critical for law firms, especially small law firms, to evaluate at the outset the potential value of a case.
How do you convert moochers into paying clients through your blog?
Can self-employed lawyers have real friends, or is everyone just a potential client?
How much should you talk about legal fees when meeting with a potential client?
AI can accelerate document review, but metrics alone aren't enough. Learn how Managing Attorney oversight turns AI-driven review into a more adaptive, strategic and defensible process.
There's no surefire way to know if a caller is a moocher -- but look out for these red flags, according to columnist Shannon Achimalbe.
Just like first dates, the initial client consultation or the first meeting holds a great deal of importance.